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Assistant Director of Budget, Finance, and Operations (Social Work Research & Public Service) – Knoxville Campus

Regular Full-time, Market Range 12

Job Summary/Essential Job Functions

The Assistant Director of Budget, Finance, and Operations will assist the Director of the Social Work Office of Research & Public Service (SWORPS) and the Director of Budget, Finance, and Operations for the College of Social Work (CSW) in ensuring the achievement of all program budget goals. The position is responsible for managing the annual contracts that fund the office, as well as the human resources and business operations. Our current work includes a mix of funding from public agencies at the federal, state, and local levels; from departments and centers at the University of Tennessee; and from non-profit agencies and foundations. The position works closely with the leadership team, principal investigators, and program managers to draft proposal budgets and work plans, and ensure that resources are available to meet all project deliverables in a timely manner within budget constraints. The position monitors grant and contract timelines and ensures renewals are initiated and works with external fiscal offices to ensure contracts are in place before work begins. The position also oversees human resources functions. The position develops policies and tools to communicate and support operations. In addition, this position supervises the fiscal/business unit staff.

Duties and Responsibilities:

Financial Management

  • Work closely with the SWORPS Director, CSW Director of Budget, Finance, and Operations, and Business Manager to manage an approximately annual $6 M budget.
  • Function as liaison with the College of Social Work business office, ensuring that they have all documentation necessary to monitor the fiscal health of SWORPS.
  • Provide oversight and strategic direction for 25-30 programs/projects in collaboration with Principal Investigators and Program Managers.
  • Ensure all grants and contracts are aligned with partner agency needs and University, State, and Federal regulatory stipulations.
  • Oversee RIF fund management allocated by the CSW Dean, CSW Associate Dean for Research, and CSW Director of Budget, Finance, and Operations.

Pre-Award and Post-Award Responsibilities:

  • Assist staff with sponsored program documentation and budget development.
  • Acts as a resource for research-related issues related to the Uniform Guidance.
  • Communicates with staff on all issues related to sponsored program applications and awards.
  • Reviews and approves research-related invoices and charges.
  • Reviews proposal documents
  • Notice of grant award (if necessary)
  • Proposal budget (pre and post award)
  • Participate in proposal planning meetings and Principal Investigator (PI) and relevant participants
  • Oversees Financial Conflict of Interest compliance (routing employee and partner forms to ORE, etc.).
  • Final level of review/approval of: accurate, detailed proposal budgets for submission to OSP (final level of review of all proposed cost for allowability per funding announcement/program regulations).
  • Cultivate and maintain relationships with clients’ fiscal departments and University Office of Sponsored Projects and Accounting to navigate grants and contracts processes.
  • Provide oversight for award terms and conditions, budget negotiations, effort certification, and compliance with Uniform Guidance.
  • Communicate changes in scope or effort commitments to OSP.
  • Maintain master award file
  • Assist with required programmatic approvals and requests, e.g. no cost extensions, change in scope, new requests.
  • Assist with preparation and submission of programmatic reports.
  • Submit closeout report information as required in coordination with SPA.
  • Monitor personnel effort certification on restricted accounts.
  • Manage association of internal budget and award budget.
  • Final level of review and approval of internal requests to OSP for re-budgets per award and financial approvals.
  • Review/approve all expenditures

Administration and Human Resource Responsibilities

  • Participate in an executive management team to spearhead office-wide and unit strategic planning efforts
  • Collaborate with the Director of SWORPS and Director of Budget, Finance, and Operations to problem-solve issues and respond to emergent issues that arise with sponsors, contracts, and staff
  • Maintain Standard Operating Procedures
  • Oversee office communications including publications and reporting to stakeholders
  • Oversee personnel recruitment, and hiring, training, per University policies
  • Assist with metrics and reports
  • Supervise Business Manager and Manage fiscal/business unit in coordination with the Director of Budget, Finance, and Operations.

Minimum Requirements

Education:Applicant must hold a Bachelor’s Degree, Master’s Degree preferred


Experience:

  • Prefer experience in human services/nonprofit organizations.
  • Prefer 8 or more years’ experience in budget management and contract negotiation.
  • Prefer familiarity with University policies and procedures .

Work Schedule: This position may occasionally have weekend work hours and overnight travel.


Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled.

Interested individuals should apply on the University’s Human Resources web site – specifically, on the position posting.

Director, Social Work Office of Research & Public Service (SWORPS)

The University of Tennessee College of Social Work invites applications and nominations for the position of director of the Social Work Office of Research and Public Service (SWORPS). Reporting to the associate dean for research, the director would oversee the management and direction of SWORPS, an applied research center of the University of Tennessee College of Social Work (UTCSW). SWORPS specializes in program evaluation, applied research, software development & systems engineering, and staff training & development on behalf of agencies across the state of Tennessee. The director is responsible for leading all Center functions toward the vision of thriving communities with equitable outcomes for all. With its primary office in Knoxville, SWORPS employs more than 50 staff and operates a budget of approximately $10M in grants and contracts.

The Position

SWORPS requires a thoughtful, team-based, skilled leader with experience leading and managing organizational strategy who will be accountable for bringing the Center’s vision and mission to action. The director is a skilled communicator who will oversee the executive leadership team, program managers, and administrative staff. Leadership will require developing a strong organizational culture and an effective working environment for the 50+ employees who reside in Knoxville and across the state of Tennessee. Our next director will be a problem-solver who leads with humility and sensitivity to the diverse constituencies, creating and maintaining a culture of inclusion and support that allow all staff to thrive.

The director will be the external face of the organization, advancing SWORPS relevance and credibility in the community by building, managing, and cultivating strong, positive relationships with community contacts. The incumbent also will be accountable for understanding the impact of major system-level changes on partner organizations. Budget oversight is critical to ensure SWORPS’s financial health and sustainability. The incoming leader will possess a fundamental understanding of the importance of negotiating and balancing the needs of funders with organizational capacity and goals in a thoughtful, planful approach. The successful candidate will apply critical thinking to conceptualize/design complex projects and their budgets and assess quality of evidence and design in implementing rigorous applied research.



The Univeristy, College, and the region

The Univeristy of Tennessee, Knoxville is the state’s flagship, land-grant university. We are a Research 1 university, housing 11 colleges and 900+ programs of study. One of the top 25 social work programs among all public universities in the country, the College of Social Work prepares more students to be social workers than any other program in the state. It is nationally recognized for its strong online education programs and vibrant campuses in Knoxville and Nashville.

The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C.


Our Requirements, Your Experience

Education

  • Master’s degree in social work, public administration, public policy, or other related field

Experience

  • Substantial leadership experience, typically gained by 5 years’ or more of relevant experience in organizational administration and programmatic oversight
  • Demonstrated success securing programmatic and/or research grants (i.e. state, federal, private, public, etc.)
  • Successful track record of effectively managing an organization with multiple programs/ departments
  • Proven record of strategic planning and innovative leadership
  • Strong working knowledge of social service delivery, research, and program evaluation

Knowledge, Skills and Abilities

  • Advanced organizational leadership skills
  • Ability to stay appraised of current political trends and funding sources
  • Ability to write successful grant proposals
  • Ability to market organization services, both maintaining new relationships and partnerships, and forging new ones
  • Skilled contract negotiation
  • Expertise with time management and project management skills
  • Research and program evaluation skills

In addition to the required education, experience and knowledge, skills & abilities listed above, our preferences are:

Education

  • Doctoral degree

Experience

  • $500K funding in an area of interest that aligns with SWORPS history and future plans
  • Senior leadership typically gained by10 years’ experience in administration and programmatic oversight
  • Experience working closely with range of project/program partners including academic, government leaders, public and private sectors and the general public
  • Experience designing and conducting program evaluation
  • Experience in marketing, branding and development strategies

Knowledge, Skills and Abilities

  • Knowledge of federal, state and university policies and procedures for contracts and grants
  • Knowledge of local and state culture
  • Knowledge of local and state human service agencies and policies
  • Budget management skills
  • Project management training
  • Knowledge of social work and research ethics
  • Knowledge of range of research methodologies
  • Ability to conduct and interpret complex statistical analysis
  • Skilled in applying current technology for project management

For full consideration, candidates are encouraged to submit a cover letter, resume/CV and contact information for five (5) professional references with an application through our formal applicant site (at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000000JO) by April 18, 2022. It is anticipated that the successful candidate will begin this role in summer 2022. Nominations are welcomed and should be made by providing a recommendation to Brooke Swart, Executive Recruiter, at bswart@utk.edu or Jamie Hash, Recruitment Business Partner at jhash3@utk.edu.



Job: Executive/Administrative
Primary Location: US-Tennessee-Knoxville
Organization: Social Work Research & Pub Svc
Schedule: Full-time
Campus/Institute: Knoxville

Academic Advisor I

Regular, Full-time, Market Range 07

The University of Tennessee, Knoxville, College of Social Work (CSW) is looking for a vibrant, dynamic individual interested in working in a team environment dedicated to student success. As a member of the Nashville College of Social Work staff, the Advisor is responsible for providing academic support and advising to Nashville Social Work students enrolled in our programs. Advisors use online programs like Banner/MyUTK to assist students in developing plans of study and reviewing their progress. Areas of responsibility include supporting recruiting and admissions, providing academic advising, managing student records and tracking, providing support for students encountering academic challenges, and supporting enrollment management.

The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 27,000 students, the Knoxville campus is located within the foothills of the Great Smoky Mountains and beautiful East Tennessee. The CSW Nashville campus serves graduate social work students in the Nashville metro area and also serves as the home for faculty and staff supporting the online MSSW program. As a land-grant university guided by its new strategic plan, it is committed to excellence in teaching, research, scholarship, creative activity, outreach, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally and embracing the responsible stewardship of resources.

The Position: The advisor provides comprehensive academic advising to students in the College of Social Work, assisting students with developing a course of study, managing any changes to their plans, and proceeding through to graduation. The advisor also mentors students on professionalism and social work values and ethics throughout their time in the program. Well versed in Graduate School and College policies, processes, and important dates, the advisor communicates these to students and faculty. When students encounter challenges, the Advisor will collaborate with student support services on campus and will coordinate academic committee meeting proceedings and keeps a record of all communication between program directors, students, faculty, and field, as applicable. The Advisor also works closely with the CSW recruiters and CSW Leadership, academic program directors, Student Services, Graduate Admissions to facilitate the recruitment and admission processes. The Advisor will also serve on campus, College, and University committees related to student success.

MINIMUM REQUIREMENTS

EDUCATION:Applicant must hold a Master’s degree in Social Work from an accredited program. One year post MSSW experience.

Required experience:

  • Mediation skills and the capacity to engage others in a meaningful way
  • Excellent communication and writing skills
  • Strong organizational skills, the ability to handle simultaneous projects, and the ability to respond quickly and accurately to inquiries and requests
  • Commitment to the diversity and inclusion goals of the university
  • Computer literacy and strong skills with computer applications such as MS Office and Zoom
  • Willingness and capability to learn various database and student information programs to manage applicant and student files

Preferred experience:

  • Experience working with students in a college or university setting.
  • Experience working with diverse student populations.
  • Experience working with Banner/MyUTK

WORK SCHEDULE: This position may occasionally have weekend work hours and overnight travel.

WORK LOCATION: Nashville campus.


Application Process:

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled. Applicants should apply on the University’s Human Resources web site – specifically, on the job posting at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000017K.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

Administrative Specialist I – Knoxville Campus

Regular, Full-time, Market Range 04

The University of Tennessee, Knoxville, College of Social Work (CSW) seeks applications for a full time Administrative Specialist I. Reporting to the Associate Director of Budget, Finance, and Operations, this position provides guidance, support and services to the students and faculty of the CSW MSSW Knoxville program and Program Director.

The CSW relies significantly on this position to provide support to the MSSW Program Director, MSSW faculty, adjuncts, and students. This position is responsible for the coordination of MSSW orientations (2) in the summer and fall, the coordination of comprehensive exams, college-wide midterm evaluations, and proficiency process. The Administrative Specialist is relied upon to serve as the textbook coordinator, equipment check out for adjuncts, gather and report counts throughout the year (current students, graduation totals, new students, projection figures, etc.). In addition to managing, creating, editing documents and manuals at the direction of the MSSW Program Director and MSSW faculty, this position provides travel support and reimbursement request, and petty cash reimbursements pertaining to the program. Decision-making and confidential record-keeping related to the program and students directly impacts the college, and the university’s ability to follow consistent and compliant practices.

MINIMUM REQUIREMENTS:

EDUCATION: Applicant must hold a high school diploma or GED; Bachelor’s Degree is preferred.

Required knowledge, skills, and abilities:

  • Strong organizational skills
  • Excellent interpersonal, written and oral communication skills
  • Ability to maintain confidential information
  • Professional decision making and problem-solving skills
  • Ability to manage multiple projects and work assignments
  • Ability to accomplish projects independently with little or no supervision
  • Ability and willingness to consistently adhere to the College of Social Work mission statement, vision, strategic plan and all University and College policies and procedures.
  • Advanced skill level in Microsoft Office Suite (Word, Excel, etc)

Preferred knowledge, skills, and abilities:

  • Experience with Adobe, SAP, Banner, Argos, and Canvas

Required Experience:

  • 4-5 years of administrative experience with a High school diploma/GED
  • 1-2 years of administrative experience with a Bachelor’s degree

Preferred Experience:

  • Experience working with an academic program and graduate program

WORK SCHEDULE:Monday-Friday

WORK LOCATION: Knoxville campus


Application Process:

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled. Applicants should apply on the University’s Human Resources web site – specifically, on the job posting at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000017J.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

Human Resources Specialist – Knoxville Campus

Regular, Full-time, Market Range 05


The University of Tennessee, Knoxville, College of Social Work (CSW) seeks applications for a full time Human Resources Associate 2. Reporting to the Associate Director of Budget, Finance, and Operations, this position provides guidance, support, and services for HR functions throughout CSW. Ensures positions are managed and maintained at levels consistent with the associated budgets, ascertaining the accuracy of employee classifications, appointments, salaries and unit assignments as well as processing all human resources documents to guarantee timely payroll for all employees. Maintains close working relationships with campus Human Resources, the CSW Associate Director of Budget, Finance, and Operations, the Treasurer’s Office as well as all units within the college. Assist with decision-making and confidential record-keeping related to all personnel (from hiring to termination) with the ability to follow consistent and compliant employment practices. Due to the sensitive nature of personnel issues this position holder must be professional and is responsible for accurate execution of all duties is critical.

The CSW relies significantly on this position for responsible performance of duties. Decision-making and confidential record-keeping related to all personnel directly impacts the college, and the university’s ability to follow consistent and compliant employment practices. Due to the sensitive nature of personnel issues this position holder must be professional and discrete.


MINIMUM REQUIREMENTS:

EDUCATION: Applicant must hold a Bachelor’s degree. Degree in Human Resources, Business, or related field is preferred.

Required experience:

  • Strong organizational and time management skills.
  • Ability to practice a high level of confidentiality.
  • Ability to multi-task and prioritize tasks based on needs of others and with time-sensitive deadlines.
  • Ability to work autonomously, as well as, within a team environment.
  • Knowledge of human resource functions and payroll systems.
  • Ability to think critically and creatively to provide and implement solutions for human resource-related issues.
  • Knowledge of employment laws and practices, including hiring and I-9 e-verification.
  • Working knowledge of Microsoft Office.

Preferred experience:

  • Knowledge of IRIS HR transactions

WORK SCHEDULE:Monday-Friday

WORK LOCATION: Knoxville campus


Application Process:

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled. Applicants should apply on the University’s Human Resources web site – specifically, on the position’s posting at: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=2200000160.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

Recruiting Coordinator

Regular, Full-time, Market Range 07

The University of Tennessee Knoxville, College of Social Work is accepting applications for a Recruitment Coordinator. This position will be housed at the CSW Nashville location. This position serves as a member of the CSW Engagement and Outreach Team and is responsible for the following functions that include, but are not limited to:

  • Develop and implement annual recruitment plan for CSW degree programs
  • Create personalized on-campus experiences for prospective students
  • Conduct individual meetings with prospective students and their families
  • Manage recruitment events for the College of Social Work on and off campus
  • Direct the College of Social Work student ambassador program
  • Coordinate and manage schedule of travel, visits, and general office duties

Required Education:Bachelor’s Degree required

Preferred Education:Master’s Degree preferred


Required Experience:

  • Demonstrated experience working in the human service field
  • Developing and implementing programs
  • Working with faculty and students
  • Working with racially / ethnically diverse populations

Preferred Experience:

  • Experience with higher education admissions and/or advising
  • Supervising / mentoring student staff
  • Working in a team environment
  • Organizing / presenting complex information

Required Qualifications

  • Attention to detail, writing, listening, and interpersonal skills
  • Ability to independently and strategically plan visits, events, and presentations for prospective students
  • Ability to lift, transport and distribute objects up to 40 pounds
  • Oral presentation/public speaking skills
  • Ability to problem solve and research solutions

Preferred Qualifications

  • Knowledge of College of Social Work degrees, social work practice, and academic opportunities
  • Knowledge of University admissions process
  • Ability to work with new technologies to enhance recruitment

In order to be considered for candidacy, submit a cover letter, resume, and names and contact information for three professional references in addition to your online applicant profile.

Review of applications will begin on June 10, 2022 and continue until the position is filled. Applications received by this date will receive priority consideration.

Interested individuals should apply on the University’s Human Resources web site – specifically, on the job posting at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000012C.

Recruiting Coordinator

Regular, Full-time, Market Range 07

The University of Tennessee Knoxville, College of Social Work is accepting applications for a Recruitment Coordinator. This position will be housed at the CSW Nashville location. This position serves as a member of the CSW Engagement and Outreach Team and is responsible for the following functions that include, but are not limited to:

  • Develop and implement annual recruitment plan for CSW degree programs
  • Create personalized on-campus experiences for prospective students
  • Conduct individual meetings with prospective students and their families
  • Manage recruitment events for the College of Social Work on and off campus
  • Direct the College of Social Work student ambassador program
  • Coordinate and manage schedule of travel, visits, and general office duties

Required Education:Bachelor’s Degree required

Preferred Education:Master’s Degree preferred


Required Experience:

  • Demonstrated experience working in the human service field
  • Developing and implementing programs
  • Working with faculty and students
  • Working with racially / ethnically diverse populations

Preferred Experience:

  • Experience with higher education admissions and/or advising
  • Supervising / mentoring student staff
  • Working in a team environment
  • Organizing / presenting complex information

Required Qualifications

  • Attention to detail, writing, listening, and interpersonal skills
  • Ability to independently and strategically plan visits, events, and presentations for prospective students
  • Ability to lift, transport and distribute objects up to 40 pounds
  • Oral presentation/public speaking skills
  • Ability to problem solve and research solutions

Preferred Qualifications

  • Knowledge of College of Social Work degrees, social work practice, and academic opportunities
  • Knowledge of University admissions process
  • Ability to work with new technologies to enhance recruitment

In order to be considered for candidacy, submit a cover letter, resume, and names and contact information for three professional references in addition to your online applicant profile.

Review of applications will begin on June 10, 2022 and continue until the position is filled. Applications received by this date will receive priority consideration.

Interested individuals should apply on the University’s Human Resources web site – specifically, on the job posting at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000017I.

Web Developer/Designer & Technology Specialist – Knoxville Campus

Regular, Full-time, Market Range 09

The University of Tennessee College of Social Work (CSW) invites applications for the position of IT Administrator. Reporting to the Director of Communications, the administrator will serve as website manager, working collaboratively as part of a small team of communications professionals to design, update, and maintain the college’s internal and external websites. In addition, this position will implement digital design, inform content strategy, and oversee data analytics. This position also will provide technology support and maintenance for the College of Social Work (CSW) Knoxville campus.

The Position

The IT Administrator should be thoughtful, team-oriented, and skilled with leading the development, programming, and support of website projects associated with the college’s digital media initiatives. This position is accountable for overseeing the implementation of the university’s web standards and branding to all web applications and web pages. This position will be also be responsible for developing and maintaining web themes for WordPress Gutenberg while ensuring websites are responsive and perform in a user-centered manner. The Administrator will plan, coordinate, and execute digital marketing programmatic elements including Google tag management, tracking pixels, and targeting.

In addition, the Administrator will provide information technology support (hardware, software, and network) support to the Knoxville faculty, staff, and students. They will work with OIT personnel, as needed, to diagnose and repair issues. This position is responsible for organizing and managing equipment inventory of all desktops, laptops, servers, projectors, etc. purchased by CSW.

The University, College, and the region

UTK is the state’s flagship, land-grant university, ranked by Forbes magazine as one of the best places to work in the country. We are a Research 1 university, housing 11 colleges and 900+ programs of study. The College of Social Work, one of the top 30 social work programs among all public universities in the country, prepares more students to be social workers than any other program in the state. It is nationally recognized for its strong online education programs and vibrant campuses in Knoxville and Nashville.

The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C.

Knowledge, Skills and Abilities

The ideal candidate is a strategic thinker who thrives in a collaborative, creative environment. Required knowledge, skills, and experiences include:

  • Advanced knowledge of WordPress Gutenberg, HTML, CSS, and other web languages, particularly PHP and JavaScript
  • Knowledge of web standards, including web accessibility standards
  • Google Analytics and Google Tag Manager experience
  • Demonstrated experience using and interpreting Google Analytics or equivalent for reporting on metrics for content strategy
  • Knowledge of/prior application of digital management and digital marketing and content management and SEO best practices
  • Knowledge of UX/UI best practices
  • Demonstrated ability to maintain, patch, and upgrade CMS environments (WordPress preferred)
  • Familiarity with working within brand guidelines and requirements
  • Familiarity with working within and helping to develop digital content strategy for multiple audiences
  • Ability to work well in a collaborative team environment
  • Ability to interact with and collaborate with all staff in a respectful and sensitive manner
  • Ability to communicate effectively both verbally and in writing
  • Ability to problem solve and analyze complex problems
  • Ability to learn new skills and technologies as needed
  • Ability to handle rolling project delivery deadlines on time in an often-fast-paced environment
  • Ability to multitask and prioritize projects in order to meet deadlines on time and within budget

In addition to the required education, experience and knowledge, skills & abilities listed above, our preferences are:

  • Programming skills in languages such as PHP, MySQL, JavaScript (server-side)
  • Familiarity with editing copy for the digital environment
  • Familiarity with Adobe Creative Suite (Specifically: Photoshop and Illustrator)
  • Familiarity with Adobe Premiere or equivalent video editing software
  • Design background, ability to create graphics for use in digital environment
  • Experience working within an academic environment (1+ years preferred)
  • Familiarity with editing video content with footage, graphics, and music


MINIMUM REQUIREMENTS:

EDUCATION: Associate degree is required, Bachelor preferred in related field.

Experience: Minimum of three years of web development experience is required.

Application Process:

Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled. Applicants should apply on the University’s Human Resources web site – specifically, on the position’s posting at: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000017T.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

Director of Communications & Chief Strategist – Knoxville Campus

Regular, Full-time, Market Range 11

The University of Tennessee College of Social Work (CSW) invites applications and nominations for the position of Director of Communications & Chief Strategist. Reporting to the Dean, the director is responsible for providing leadership, direction, and management for communications and marketing team within the CSW.

This position provides strategic expertise and guidance on communications and marketing functions, insuring that materials developed for the College support the College’s goals, reflect the highest quality, and meet expectations for return on investment. As Chief Strategist, the position coordinates the projects outlined in the College’s strategic plan, working closely with administrators, faculty, and staff to facilitate, coordinate, and monitor progress on these objectives.

The Position

The Director of Communications & Chief Strategist should be a thoughtful, team-based, skilled leader with experience leading and managing organizational strategy. Accountable for bringing the CSW’s vision and mission to the forefront, the director will be a problem-solver who leads with humility and sensitivity to the diverse constituencies, creating and maintaining a culture of inclusion and support that allow all staff to thrive.

The Director will plan, coordinate, and execute integrated marketing and communication plans and strategies for the CSW while ensuring compliance with University marketing and branding/logo guidelines to support integrated marketing and communications. This position is responsible for organizing, managing, prioritizing, and coordinating workflow from creative development through delivery of materials. The Director will support staff in creating high quality materials (e.g., newsletters, social media, website, emails, and news releases) that portray the College in the best light.

The Director is responsible for overseeing internal-facing College projects related to the strategic plan on behalf of the Dean’s office. This person in this position should be able to communicate effectively with all college and university constituencies, anticipate and mitigate risks, evaluate requested changes to plans, and ensure assessments are completed and outcomes are achieved on schedule.

The University, College, and the region

UTK is the state’s flagship, land-grant university, ranked by Forbes magazine as one of the best places to work in the country. We are a Research 1 university, housing 11 colleges and 900+ programs of study. The College of Social Work, one of the top 30 social work programs among all public universities in the country, prepares more students to be social workers than any other program in the state. It is nationally recognized for its strong online education programs and vibrant campuses in Knoxville and Nashville.

The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C.

Knowledge, Skills and Abilities

The ideal candidate is a strategic thinker who thrives in a collaborative, creative environment. Required knowledge, skills, and experiences include:

  • Advanced knowledge of principles of marketing and advertising
  • Strategic planning and project management skills
  • Demonstrated ability to create and execute detailed marketing plans and measure their success
  • Advanced knowledge of digital and traditional marketing tactics
  • Demonstrated success in managing complex marketing and advertising campaigns
  • Great problem-solving skills and ability to think analytically
  • Willingness to understand the needs and perceptions of our audiences and find solutions for meeting their needs and influencing their perceptions
  • Ability to provide high quality supervision and direction
  • Advanced skills in building and facilitating diverse teams
  • Ability to communicate with culturally diverse communities

In addition to the required education, experience and knowledge, skills & abilities listed above, our preferences are:

  • Experience working in higher education communications and marketing function.
  • Experience in MS office, Qualtrics, Power BI, tableau or similar Data Visualization tool.

MINIMUM REQUIREMENTS:

EDUCATION:

  • Bachelor’s degree required, in marketing, strategic communications, or related field.</li
  • Master’s degree preferred, in marketing, strategic communications, or related field.

Experience:

  • Minimum of five years of professional experience related to position responsibilities.
  • 10 years or more of professional experience related to position responsibilities; supervision experience, preferred.

Application Process:

Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position has been filled. Applicants should apply on the University’s Human Resources web site – specifically, on the position’s posting at: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=220000017H.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.


General Inquiries

For general inquiries about employment opportunities at the University of Tennessee, Knoxville, contact the university’s human resource department at:
http://hr.utk.edu/recruitment/

For general inquiries about employment opportunities at the College of Social Work at the University of Tennessee, Knoxville, contact the Budget Director, Tiffany Harmon at:
tharmon2@utk.edu
(865) 974-3136


All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.